Attraction. Satisfaction. Retention. ®
Education & Training
We take great pride in a 90+% client retention rate over the last decade.
The ETS team is at your disposal from inception through the lifetime of app deployment.

The training team will contact property management to arrange in-person and/or web-based training. Part of the initial training effort includes assistance in application programming as well as an overview of all aspects of Electronic Tenant® Solutions' customer service. Access to help documents and web-based video training tools are provided to management as part of the initial training effort.

Similarly, training is offered to tenants who will utilize Electronic Tenant® Solutions' applications in a property. As with property management training, tenant training can be scheduled in-person or done via web conference.

Thereafter, customer service personnel remain at the disposal of property staff for ongoing training needs. Electronic Tenant® Solutions offers:

  • On Demand Web-Based Training Sessions
  • Scheduled Web-Based Training Sessions
  • Scheduled In-Person Training
  • Regularly Scheduled Opt-In Trainings (i.e., every Thursday at 1:30 PM)
  • Client Exclusive On-Line Training Sessions
  • App Upgrade Preview & Training Sessions
  • Client New Hire Onboard
Training ThursdaysSessions Every Thursday at 1:30pm EST Questions?
On scheduled Thursdays, we conduct live, online webinars about a specific topic or an Electronic Tenant® Solutions' Application. If you need a refresher training, or would like to know more about an application we offer, you are more than welcome to participate.

November 2nd, 1:30pm EST
Designee Management App and How it relates to the Operations Apps

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November 9th, 1:30pm EST
Overview of all ETS Environments; Mobile and Desktop

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November 16th, 1:30pm EST
Mobile Tenant Center Capabilities

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November 30th, 1:30pm EST
Moving forward with ETS – What's next?

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